SHIPPING INFORMATION

1. Delivery Scope

DUSK STREETWEAR LLC provides domestic delivery services only; all orders are limited to addresses within the United States. Cross-border or international shipping is not supported. Customers must ensure that the provided shipping address falls within the eligible delivery area; otherwise, the order may not be fulfilled or may be cancelled.

2. Shipping Methods

All orders are delivered via partner logistics services, utilizing standard commercial shipping networks within the United States—including, but not limited to, the United States Postal Service (USPS), United Parcel Service (UPS), and FedEx Corporation. Specific carriers are assigned by the system based on order processing details, address type, and logistical efficiency to ensure a stable and reasonable shipping process.

3. Order Processing

Once confirmed, orders enter the processing stage, which includes information verification, item picking, and packaging. Orders are handed over to the logistics system for shipping arrangements only after processing is complete. Order status updates are based on system records, and customers may track their orders using the relevant information.

4. Delivery Timeframes

Delivery times vary based on shipping distance, logistics scheduling, and external transport conditions. While the website does not make absolute guarantees regarding specific arrival times, it will coordinate logistics services to the best of its ability to optimize delivery efficiency. Customers should acknowledge that uncontrollable factors may affect the shipping process.

5. Shipping Fees

Standard shipping fees may apply to certain orders; specific costs will be displayed and confirmed during checkout. Shipping fee structures are subject to adjustment based on order weight, volume, and delivery region. Customers should verify the final cost details before making payment.

6. Address Requirements

Customers must provide an accurate and complete shipping address, including necessary details such as unit/apartment numbers and postal codes. Customers bear full responsibility for any delivery failures or delays resulting from incorrect, incomplete, or unrecognizable addresses. Once an order has been dispatched, address changes may not take effect immediately.

7. Liability for Shipping

Once an order is handed over to the logistics carrier, the carrier assumes responsibility for the shipment within the scope of their service terms. In the event of loss, damage, or delay, customers may make inquiries or file claims in accordance with the carrier’s policies; however, the website assumes no additional liability for uncontrollable shipping factors.

8. Package Status and Delivery Acceptance

Packages may pass through multiple transit points during shipment; users can track status using the logistics tracking number. Signing for a package serves as key confirmation that delivery is complete; users should inspect the outer packaging for any obvious irregularities upon receipt and report any issues promptly.

9. Handling of Exceptions

Uncontrollable factors—such as weather conditions, peak shipping periods, or system scheduling—may result in delivery delays or route adjustments. The website will make reasonable efforts to coordinate with the logistics provider to address such issues, though it cannot guarantee that normal delivery timelines can be immediately restored in all cases of disruption.

10. Delivery Policy Updates

This delivery information may be adjusted as necessary based on logistics partnerships or operational requirements; any changes will be clearly communicated and updated accordingly. Continued use of the website constitutes acceptance of the latest delivery policies.